Delivery and Returns

Delivery
Enjoy Free Standard Delivery to all EU destinations! All orders are processed through our Distribution Centre in Poland.
Dispatch Time: Orders placed before 12:00 p.m. (GMT) are dispatched the same day, Monday to Friday. Please allow an additional 2-3 business days during peak seasons.
Shipping Method: All orders are shipped via UPS Express.

Refund and Return Conditions
If you find a product unsuitable for your needs, and the item(s) meet the Refund and Return Conditions, you can return it to us for a refund or account credit. Your returns slip will be included with your invoice.
• Goods must be returned in original packaging with labels still attached.
• Goods must be returned within 14 days of receipt.
• Goods must be accompanied by a receipt and a note stating the reason for return.
• Any damaged or malfunctioning items must be reported to us within 7 days.
• Any other discrepancies with your order must also be reported within 7 days.
• Costs incurred for returning items are not refundable unless the item is damaged or defective.
• Exempt items are not eligible for return.
It may take up to 15 calendar days for your returned item to be processed. Refunds can take up to 10 working days to be reflected in your bank account.